1. Who is responsible
Promacan Corp, S.L. operates 32+ and is responsible for personal information processed for its platform services. Its identification and postal address appear below. An owner also receives information needed for a rental and is responsible for their own use of that information.
2. Information used
Do not include health records or other unnecessary sensitive information in temporary-purpose descriptions or contact enquiries. Live payment-card and bank-account collection is not available in the current platform.
- Account and profile information: name, email, authentication information and any contact information supplied.
- Rental requests: property, dates, occupants, temporary purpose, decision notes and status.
- Agreement records: names, signature images, acceptance times and property/request snapshots. Some historic fields may contain address or organisation details supplied earlier.
- Owner listings: property address, descriptions, photos, availability, calendar links, prices and rental conditions.
- Saved homes, contact enquiries and technical information needed to serve requests and maintain account sessions.
3. Why information is used
Account, request and agreement information supports the service you ask for and steps towards a rental agreement. Enquiries are used to respond to the issue raised. Security and abuse-prevention processing supports operation of the platform; records may also be needed to meet applicable obligations or handle claims.
The legal basis depends on the specific purpose, including contractual steps, applicable legal obligations or an assessed legitimate interest. Where consent is required, it must be requested for that particular use. A general enquiry is not consent to marketing.
4. Sharing and service providers
Supabase provides the application’s authentication, database and property-image storage. Relevant request and agreement information is made available to the parties through the rental workflow; public listing information and property photos can be viewed by visitors.
The website loads Google Fonts, Google Maps on property pages and some images from Unsplash. Requests to these services can disclose technical information such as your IP address. Contact enquiries are accessible to authorised support personnel.
Hosting arrangements, the complete processor list and any international-transfer safeguards are being confirmed. Contact the operator for information relevant to your data. No live payment provider is identified as receiving payment information through the current checkout because that checkout is not available.
5. Retention and security
Retention depends on the purpose of the record, the status of the account or rental, applicable obligations and any unresolved claim. A category-specific retention schedule is being confirmed; this page does not prescribe an unverified fixed period.
Access controls limit access to account and rental records. No system can guarantee absolute security. Do not submit passwords, payment credentials or unnecessary sensitive records in an enquiry.
6. Your rights and enquiries
Subject to the applicable conditions, you can request access, correction, erasure, restriction or portability of your data, and object to certain processing. Where processing relies on consent, you can withdraw it without affecting the lawfulness of earlier processing.
Contact Promacan Corp, S.L. through Contact or at its postal address below, explaining your request. Proportionate identity confirmation may be needed. You may also complain to the Spanish Data Protection Agency (AEPD).
7. Changes to this information
This page describes the current service. Information about new payment, verification or other processing will need to be provided when those features are introduced. See the Cookie Policy for browser storage and embedded services.
Learn more about your rights from the Spanish Data Protection Agency.